Returns & Exchanges
We want you to find your perfect scent match. If you are not completely satisfied with your Commodity purchase, we offer a 30-day return policy for all full-sized fragrances and discovery sets in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
- 2.Print Your Label
After your request is approved, a prepaid shipping label will be sent to your email. Download and print the label to ensure tracked delivery.
- 3.Package Securely
Place the items in their original Commodity box or a similar sturdy container, ensuring the perfume bottles are well-protected to prevent leakage during transit.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.